Louise Manna Jewelry Inc.
All pieces are hand crafted in New York City, USA
PURCHASES ARE MADE TO ORDER SO PLEASE ALLOW 3-5 DAYS FOR PROCESSING.
Payment
At this time, Payments can only be processed through Paypal.
If you do not have a paypal account and would like to order through our website, please contact nicole@louisemanna.com.
Return Policy
All the jewelry is custom made as per your order, so please order with care :)
We do accept returns and exchanges for items of equal value on domestic orders only.
Returned jewelry will not be accepted for refund if worn or damaged and must be postmarked within 7 days of UPS delivery date confirmation. Items returned for an exchange must be postmarked within 7 days of UPS delivery date confirmation. Shipping charges are non-refundable for items purchased 2nd day and next day air. On returned or exchanged items, customer is responsible for the return shipping costs. If you would like to request a product exchange or return, contact us prior to mailing your item back at info@louisemanna.com.
Cancellation Policy
Purchases on jewelry are processed immediately. To cancel an order or make any changes you must notify us within 12 hours of purchase.
Domestic Shipping via UPS
UPS ground delivery ships 1-4 days throughout the US. Items shipped from New York City.
UPS Ground -Free ground shipping in the USA with orders over $100 (detailed tracking is provided with signature on delivery required)
UPS 2nd Day Air- $58.00 (detailed tracking is provided with signature on delivery required)
UPS Next Day- $100.00 (detailed tracking is provided with signature on delivery required)
*** All purchases are required to have a signature on delivery. Please provide a shipping address that ensures your receipt. Once your item is shipped, we can not change delivery information with UPS and therefore we are not responsible nor liable for any unclaimed shipments. Deliveries that go unsigned will come back to our warehouse and you will be responsible for return shipment charges.
International Shipping
*Orders are limited to shipping in specific international countries.
We currently ship to the following international countries:
Argentina, Aruba, Australia, Belgium, Canada, Chile, Denmark, France, Germany, India, Ireland, Italy, Kuwait, Portugal, Spain, Sweden, Turkey & the United Kingdom.
If your shipping country is not included and you would like to purchase an item, please email us at info@louisemanna.com prior to placing an order and we will accommodate you from there.
***Please note that international shipments will be exempt from our state tax however you will be responsible for the VAT and import duty taxes. Here's a helpful link to estimate your VAT & duty tax http://www.dutycalculator.com/new-import-duty-and-tax-calculation/
Privacy
Louise Manna Inc. assures the privacy of our customers. Any information disclosed is confidential and will not be distributed.
All pieces are hand crafted in New York City, USA
PURCHASES ARE MADE TO ORDER SO PLEASE ALLOW 3-5 DAYS FOR PROCESSING.
Payment
At this time, Payments can only be processed through Paypal.
If you do not have a paypal account and would like to order through our website, please contact nicole@louisemanna.com.
Return Policy
All the jewelry is custom made as per your order, so please order with care :)
We do accept returns and exchanges for items of equal value on domestic orders only.
Returned jewelry will not be accepted for refund if worn or damaged and must be postmarked within 7 days of UPS delivery date confirmation. Items returned for an exchange must be postmarked within 7 days of UPS delivery date confirmation. Shipping charges are non-refundable for items purchased 2nd day and next day air. On returned or exchanged items, customer is responsible for the return shipping costs. If you would like to request a product exchange or return, contact us prior to mailing your item back at info@louisemanna.com.
Cancellation Policy
Purchases on jewelry are processed immediately. To cancel an order or make any changes you must notify us within 12 hours of purchase.
Domestic Shipping via UPS
UPS ground delivery ships 1-4 days throughout the US. Items shipped from New York City.
UPS Ground -Free ground shipping in the USA with orders over $100 (detailed tracking is provided with signature on delivery required)
UPS 2nd Day Air- $58.00 (detailed tracking is provided with signature on delivery required)
UPS Next Day- $100.00 (detailed tracking is provided with signature on delivery required)
*** All purchases are required to have a signature on delivery. Please provide a shipping address that ensures your receipt. Once your item is shipped, we can not change delivery information with UPS and therefore we are not responsible nor liable for any unclaimed shipments. Deliveries that go unsigned will come back to our warehouse and you will be responsible for return shipment charges.
International Shipping
*Orders are limited to shipping in specific international countries.
We currently ship to the following international countries:
Argentina, Aruba, Australia, Belgium, Canada, Chile, Denmark, France, Germany, India, Ireland, Italy, Kuwait, Portugal, Spain, Sweden, Turkey & the United Kingdom.
If your shipping country is not included and you would like to purchase an item, please email us at info@louisemanna.com prior to placing an order and we will accommodate you from there.
***Please note that international shipments will be exempt from our state tax however you will be responsible for the VAT and import duty taxes. Here's a helpful link to estimate your VAT & duty tax http://www.dutycalculator.com/new-import-duty-and-tax-calculation/
Privacy
Louise Manna Inc. assures the privacy of our customers. Any information disclosed is confidential and will not be distributed.